Front Desk Agent We're seeking a Hotel Front Desk Agent to be the initial touchpoint for our guests and oversee every aspect of their stay. Responsibilities include guest registration, reservation management, and offering details on rooms, rates, and amenities. Ultimately, your role is to ensure our guests have a delightful and unforgettable experience. This part-time role will primarily work afternoon/evening shifts as well as overnight shifts. Responsibilities * Complete all check-in and check-out procedures * Oversee all reservations, including online and phone * Complete room payments and verify identification * Inform customers about payment methods and verify their credit card data * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond swiftly to any guest concerns in a professional manner * Respond to clients’ complaints in a timely and professional manner * Collaborate with the housekeeping team and assist the department when needed * Up-sell additional facilities and services, when appropriate * Maintain updated records of bookings and payments * Perform other duties as directed and assigned Skills * Excellent communication skills (verbal and written) * Strong interpersonal skills * Ability to multitask and prioritize tasks effectively * Proficiency in using office equipment (e.g., phone systems, printers, scanners) * Knowledge of office management software * Customer service-oriented mindset * Attention to detail and accuracy * Ability to handle difficult situations with patience and professionalism Requirements * Previous hotel / front desk agent experience is preferred * Customer service attitude * Must be able to convey information and ideas clearly, both oral and written * Must work well in stressful, high-pressure situations * Must be able to evaluate and select among alternative courses of action quickly and accurately * Willingness to work at peak hours, which may include evenings, holidays, and weekends * Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary * Excellent phone etiquette and communication skills * Strong guest relations skills with the ability to provide personalized service * Bilingual proficiency is a plus * Must have availability to work evenings (3pm - 11pm) and overnights (11pm - 7am) Benefits: * Competitive pay * Flexible scheduling * Employee discounts * Opportunities for advancement * Health Insurance * PTO * Vision & Dental
...tasks as they present themselves.Responsibilities~Assist with graphic design needs such as digital marketing ads, email blast creative and... ...projects as the company expandsPlease send resumes to ****@*****.*** with "Marketing Intern" in subject line....
The Opportunity We are seeking a dedicated and student-centered School Counselor to support the holistic development of our scholars. The School Counselor plays a vital role in fostering a safe, inclusive, and nurturing school environment by addressing students academic...
...the solution for operational excellence being sought by private fund managers who wish to focus solely on raising capital and identifying... ...are simple: Experience (37 years) in private equity, hedge fund, and/or private fund accounting Developed understanding...
...Location: Orlando, FL (Remote within the United States) Employment type: Full-time or Part-time Compensation: Commission-based with performance bonuses Overview... ...Client Agents to join a growing remote team. This work-from-home opportunity is intended for individuals...
...global specialty retailer and lifestyle brand to identify a Graphic Designer to support its Digital Creative team. This role will help bring... ...experience.~3+ years of design experience, including internships, preferably within retail, ecommerce, fashion, beauty, or consumer...